We believe in a world in which a minimum of devices go to waste

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Devices with an unlimited service life

These days, we all use an incredible amount of electronic devices, and the raw materials used to produce them are quite scarce. That is why we think it is important to have everyone enjoy their devices for as long and as much as possible. It's not only better for the global environment, but it benefits our customers' wallets as well. This way we can end the consumer economy together.

We are experts in our fields

Technology isn't everyone's cup of tea, and changing part of an electronic device may seem more daunting than it really is. It does not take long before your head is spinning from all the technical terms and we completely understand that a customer may sometimes wonder what these terms actually mean. In addition to making technology as straightforward as possible in our web shops, personal contact is incredibly important to us.

We help our customers through email, chat and social media and by telephone.

Our customer service team is geared up to provide personal advice to our customers. Our experts know their stuff, whether it's about an order status, advice on the right product to choose, or support when replacing parts.

Nena BogersCustomer Service Team Leader
Nena Bogers

To us, merely supplying parts is simply not enough

We know which parts go with which device and we guide our customers through the process. Our web shops feature very clear explanations, allowing our customers to repair their own devices easily. In addition, we offer lots of practical advice that guarantee you can get the most out of your electronic devices for a long time. Repairing a device is not only cheaper than buying a new one, but it's better for the environment to boot.

Seen from a perspective of supply chain responsibility, we want to discuss the aftersales market with producers to better meet customers' needs. We aim to provide suggestions on how to prolong the service life of devices from day 1.

Daan van der ZandenOperations Manager
Daan van der Zanden

Our experts take work off your hands

Replacing parts can be difficult to do when you don't have the proper know-how, experience or professional equipment available. And there are jobs that customers simply can't or don't want to do. In that case our repair staff is ready to do it for you – expertly, quickly and reliably and at an interesting price.

We treat every single device like it's our own. Have us repair the device – it's better for both the environment and your wallet. Our service will allow you to enjoy your devices for many years to come, without having to buy new ones.

Derek VerheijenRepairs Team Leader
Derek Verheijen

The right approach for everyone

Whether we are dealing with an end user who wants to enjoy their device for longer, or a business client who can't afford to lose a single minute on a device that is not functioning: we are there to help. We are more than just retailers. We are wholesalers who also cater to the needs of resellers of our products and services.

Zakelijk
  • Business
  • Payment on credit
  • Wide product range in stock
  • One clear overview
  • All the support and service you need
Consument
  • Consumer
  • Wide product range in stock
  • Next day delivery at home or at a pick-up point
  • Free shipping to us and back to you
  • Secure payment
  • 30-day returns
Wederverkoper
  • Reseller
  • Delivered to you the next day
  • Free shipping over €100
  • Vast up-to-date product range
  • The best possible support
  • Easy searching and ordering

Open to the entire market

MyMicro Group covers consumer webshop ReplaceDirect and reseller platform Twindis.

We supply parts and accessories for a variety of different brands. From Apple and Samsung, Bosch and Makita to Acer and Packard Bell. In addition, we offer our private labels: Yanec© for the best quality and Blu-Basic© for competitive prices. This allows us to service the entire market: from consumers to resellers and from top-quality enthusiasts to customers on a budget.

>100

Enthusiastic
employees

Together we prolong the service life of our customers' devices.

>600.000

Parts
available

We strive to have parts and accessories available for every device.

3600

Pick-up points
available

Our customers can choose where and when their parcel is delivered.

>2000

Parcels
a day

Orders placed before 11pm are delivered the next day.

>750.000

Website visitors
each month

All our visitors can easily find the right part.

> 20 million

Euros in turnover
a year

Our growth shows double digits time and again.

In recent years, MyMicro Group B.V. has firmly established itself in the cross border e-commerce landscape. Combining proper positioning in the aftersales market for electronic devices for retail and wholesale markets with excellent logistics and service has made us an important player in the online retail landscape – in which sustainability is part of our DNA. We are not done growing just yet; we continue to speed up every day.

Maikel Verstegen & Erwin VerstegenManaging Director
Maikel Verstegen & Erwin Verstegen
2003 Consumer webshop ReplaceDirect established
2007 Resellers platform
Twindis
established
2008 2nd place in the 'Deloitte Technology Fast 50'
2015 Broke the
20 million mark
We are not done growing just yet; we continue to speed up every day.

We are located in the Brainport Eindhoven region in the centre of our service area. From Eindhoven we supply our customers in the Netherlands, Belgium, Germany, Austria and Luxembourg.

BezoekadresVisiting addressBesuch Adressevisite Adresse

Bosbeemd 16
5741 TR Beek en Donk
The Netherlands

PostadresMailing addressPostanschriftadresse postale

Postbus 114
5740 AC Beek en Donk

© copyright 2017 MyMicro Group BV.